Zero-rated VAT refers to supplies that are taxable, but at a 0% VAT rate. This means businesses must still record these transactions and report them in their VAT returns, but no VAT is charged to the customer.
Importantly, companies dealing with zero-rated supplies are entitled to recover any input VAT (the VAT they paid on business expenses) related to these supplies.
Examples of Zero-Rated Supplies in the UAE:
You can also refer to the official guide from the UAE Federal Tax Authority: Zero-Rated Supplies Guide (PDF)
VAT exemption means that supplies are completely outside the VAT system. No VAT is charged on the sale, and input VAT cannot be recovered on costs associated with these exempt supplies.
If a business is making only exempt supplies, it cannot register for VAT in the UAE.
Examples of VAT-Exempt Supplies in the UAE:
Not all government activities are exempt — only those considered "sovereign activities" (e.g., issuance of passports, licensing fees, court services) are exempt. If a government entity competes with the private sector (e.g., commercial activities), it may be subject to VAT.
It is extremely common for small businesses and new VAT registrants to confuse zero-rated and exempt supplies:
AspectZero-Rated SuppliesVAT-Exempt SuppliesVAT Rate Applied0% VAT is applied (still a taxable supply)No VAT is applied (non-taxable supply)VAT Return FilingMust be reported in VAT returnMust be reported (where applicable), but treated as exemptInput VAT RecoveryInput VAT can be recoveredInput VAT cannot be recoveredExamplesExport of goods, international transport, healthcareResidential leases (after 3 years), financial services, government sovereign activities
Real-Life Mistake Example:A small company engaged in international logistics services mistakenly classified its supplies as "Exempt" instead of "Zero-Rated." As a result, the company lost the ability to claim significant input VAT refunds, directly impacting its cash flow. Moreover, correcting such errors later through an amendment may attract a penalty of AED 500 for each amendment filed.
Distinguishing between zero-rated VAT and VAT-exempt supplies is not just a technical exercise — it has direct financial implications for your business. Proper categorization ensures you maximize VAT refunds (where eligible) and stay compliant with FTA regulations.
If you are unsure whether your supplies are zero-rated or exempt, it is strongly recommended to consult a professional VAT advisor or reach out to the FTA for clarification. Correct classification today can save you from costly mistakes tomorrow.
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